Security & Privacy
Your patient data security is our highest priority. SigXA is built with healthcare-grade security and privacy controls.
Healthcare-Grade Security
Every aspect of SigXA is designed with patient data protection and healthcare compliance in mind.
HIPAA Compliant
Full Business Associate Agreement (BAA) coverage with comprehensive audit trails and end-to-end encryption.
- Business Associate Agreement provided
- Comprehensive audit logging
- Employee HIPAA training
- Regular compliance assessments
Zero Audio Retention
Real-time transcription with immediate audio deletion. No audio files are ever stored on our servers.
- Audio processed in real-time
- Immediate deletion after transcription
- No persistent audio storage
- Memory-only processing
SOC 2 Type II Certified
Independently verified security controls and data protection practices audited by third-party security firms.
- Annual SOC 2 Type II audits
- Security control verification
- Availability and confidentiality
- Third-party attestation
End-to-End Encryption
256-bit AES encryption for all data transmission and storage with encryption keys managed securely.
- AES-256 encryption standard
- TLS 1.3 for data in transit
- Encrypted data at rest
- Secure key management
Complete Audit Trails
Every action is logged with timestamps, user identification, and data access for compliance reporting.
- Comprehensive activity logging
- User access tracking
- Data modification history
- Compliance reporting tools
Data Privacy by Design
Your data stays under your control. We never use customer data for AI training or any other purposes.
- No customer data for AI training
- Data minimization practices
- Purpose limitation controls
- User consent management
Certifications & Compliance
Independently verified security and compliance standards
ISO 27001
Information Security Management System certification
CertifiedSOC 2 Type II
Security, availability, and confidentiality controls
CertifiedHIPAA Compliance
Healthcare Information Portability and Accountability Act
CompliantGDPR Compliance
General Data Protection Regulation for EU users
CompliantInfrastructure Security
Built on enterprise-grade infrastructure with multiple layers of security protection.
Cloud Infrastructure
Hosted on AWS with healthcare-grade security and redundancy
- AWS HIPAA-eligible services
- Multi-region redundancy
- Automated backups
- 99.99% uptime SLA
Network Security
Advanced threat protection and monitoring
- Intrusion detection systems
- DDoS protection
- Firewall protection
- 24/7 security monitoring
Access Controls
Strict access management and authentication
- Multi-factor authentication
- Role-based access control
- Principle of least privilege
- Regular access reviews
Zero Audio Retention Policy
Your patient conversations are processed in real-time and immediately deleted. We never store audio recordings, ensuring maximum privacy and security.
How it works:
Audio is captured during patient encounter
Real-time transcription in memory only
Audio immediately deleted after processing
Questions about security?
Our security team is here to help. Get detailed answers about our security practices, compliance certifications, and data protection measures.
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